Postage Rate (within Australia):
- We offer a flat rate delivery fee of 8.95AUD.
- Orders are delivered via Regular Post only.
- Free Shipping will be applied for orders over 100AUD.
- Some items are marked "free shipping". No postage will apply if only these items are present. However if 1 or more "non free shipping" items are present in the shopping cart, normal postage rule will apply.
General Policy (within Australia):
All of our goods are sent via Australia Post from Brisbane, Australia.
At all times, we only post to the shipping address you have specified during checkout, that is the one you stored in your address book under "My Account" section.
All orders are despatched WITHIN TWO BUSINESS DAYS (usually on the next business day).
MOST shipments have associated tracking numbers. You may track your item status at: http://www.auspost.com.au/track/ please note that status result will usually start to show when package reaches your nearest distribution centre.
On some occasions such as:
- Your mailbox is too small for the parcel and the postie couldn't access to your door due to security gate.
- Postie couldn't find a secured location to leave your parcel.
- Unattended while signature is required (if parcel is sent by eParcel or Registered Post).
Your parcel may be transferred to your nearest post office for your collection (you will be carded). Please kindly note that post office usually hold the parcel for 5 working days only, after that they will return parcel to us and return postage will be CHARGED! Also note that postage for re-sending the parcel to you will be charged as well! So to avoid it being returned to us, please collect it asap.
Make Sure Address Is Accurate:
It is your responsibility to leave us an accurate delivery address. Once the parcel has left our hand, it is impossible to alter the address, as it is all automated operation within Australia Post delivery system. If the parcel gets returned to us due to incorrect address, the return postage will be CHARGED (thus we have to charge you), so we certainly do not want that to happen.
Australia Delivery Time:
- ACT: 2-4 working days
- NSW: 2-4 working days
- VIC: 3-5 working days
- QLD: 1-3 working days
- SA: 4-10 working days (usually 4)
- WA: 5-10 working days (usually 6)
- TAS: 5-10 working days (usually 5)
- NT: 5-10 working days (usually 5)
At the moment we are able to ship to the following countries:
- New Zealand
- United Kingdom
- United States
- Hong Kong
- Korea, Republic of
If your delivery address is in one of the above countries, you will be able to checkout. Since shipping rate depends on parcel weight and destination, the shipping rate will not be automatically calculated. We will quote you the shipping rate for your approval and we will issue you invoice separately. We will only ship when payment is received in full.
Delivery time is approx. 6+ business days, excludes any time in customs and delays.
We are not responsible for any duty and tax that might be incurred at your country's custom.
Below is a quick view of our international shipping rate in AUD:
Created with Compare Ninja